2701 West Broadway | Council Bluffs, IA 51501 | Phone: 712.328.2288 | Fax: 712.328.2299 | Toll Free: 888.798.2288
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Questions For Mobilis
Customer Satisfaction Survey
customer Service Questionnaire:
Provide us with your Knowledge of our Service. We Both Win.
Customer Service Questionnaire
We are always seeking ways to be better. The input we receive from our existing customers is valuable so that we can ensure that we are meeting and exceeding your service expectations. We are wanting to hear from you regarding your most recent interaction with a Mobilis representative. Your feedback is much appreciated.
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Pleae tell us the Equipment/Service Received or Requested?
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Date of Service or Request?
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1.) I was provided with acceptable appointment times in a courteous manner.
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Agree
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Strongly Disagree
2.) The company representative/technician knowledgeable, courteous and professional.
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3.) The company representative/technician provided an owner’s manual or clear written instructions and/or a demonstration on the proper use and maintenance of the equipment provided.
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Strongly Disagree
4.) I received my equipment at the scheduled time/date and/or within a reasonable time frame.
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5.) My equipment was clean, in working order and/or properly adjusted/fitted to me.
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6.) How agreeable are you to recommend Mobilis, Inc. to your friends or family?
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7.) How would you rate your agreement with the company’s overall performance?
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8.) Additional Comments: What areas are we doing well that will continue to keep your confidence in us as your preferred provider?
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"Feedback requires or refocuses either the responder or the learner's actions to achieve a goal, by aligning effort and activity with positive outcomes."
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